For complex websites, I recommend sketching out the real-life interactions users will have with the site. This involves outlining the organizational structure, illustrating how different pieces of information are interconnected, and establishing a framework that helps users grasp those connections.

I focus on creating a clear hierarchy of information, starting with broad categories at the top, followed by more specific subcategories for users to explore. The navigation and overall user experience are essential; we consider how users will move through various content and information seamlessly.